Responsible gambling — set limits, self-exclude, get help

The Ivory Palace is a private members' club for adults aged 18 and over. We want every guest to enjoy the gaming floor and to keep gambling enjoyable. Gambling can be addictive. If gambling stops being fun, or is affecting your life or the lives of people around you, free, confidential help is available now.

You are not alone. Free, confidential help is available 24/7 from the organisations below. You do not have to wait to ask.

Set limits before you play

Decide a money budget and a time limit before you start, and stop when you reach them.
Only gamble with money you can afford to lose.
Never chase losses. Chasing losses is one of the clearest signs of a problem.
Take regular breaks. Gambling should not fill your whole evening.
Avoid gambling when stressed, upset, or under the influence of alcohol.

Self-exclusion

If you want to take a break from gambling, you can self-exclude from all UK online and many offline gambling operators at once using GamStop, the free national self-exclusion service. Our team can also arrange exclusion from the Ivory Palace gaming floor on request.

Self-exclude with GamStop →

Where to get help

GambleAware — free information and advice to help you stay in control. begambleaware.org
GamCare — the National Gambling Helpline, free and confidential, 24 hours a day. gamcare.org.uk
GamStop — free national self-exclusion. gamstop.co.uk
Gamblers Anonymous — peer support. gamblersanonymous.org.uk

Underage protection

Gambling is illegal for under-18s. We check photo ID at the door and refuse entry to anyone who cannot prove they are 18 or over. If you are under 18, please leave this site.

Regulation

Gambling in Great Britain is regulated by the UK Gambling Commission. gamblingcommission.gov.uk

Our commitment

We train our staff to recognise signs of problem gambling and to help guests access support.
We do not glamorise gambling or target vulnerable people.
We provide clear information on limits, self-exclusion, and where to get help.
We will always help a guest who asks to self-exclude from our floor.

If you are worried about your own or someone else's gambling, please contact one of the organisations above today.