The Ivory Palace — a Mayfair townhouse casino hotel, London. 18+ only. About this site•Gamble responsibly
The Ivory PalaceMayfair · London · 18+
18+ · Play responsibly Enquire
Overview Casino Rooms & suites Dining & bars Spa & wellness Location Gallery Plan your stay The casino (in depth) Responsible gambling 18+ · Play responsibly
Legal

Privacy policy

Last updated: July 2026

This privacy policy explains how ivorypalaceguide.com (“this site”) handles the limited personal information you provide when you use the enquiry form. This site is informational only and does not process bookings or payments.

What we collect

When you submit the enquiry form we may collect:

  • Your name
  • Your email address
  • Your phone number (optional)
  • Preferred arrival date, number of nights, number of guests
  • Preferred room type and casino interests
  • Your message or occasion
  • Your consent to be contacted

We do not collect or store payment card details, and we do not process any real booking data.

How we use your information

We use the information you provide solely to respond to your enquiry and to confirm availability with you directly. We do not use your information to make a booking or to take payment.

Legal basis

We process the information above on the basis of the consent you give when you submit the form (UK GDPR Article 6(1)(a)). You can withdraw consent at any time by contacting us.

How long we keep it

Enquiry details are kept only as long as needed to respond to your enquiry, and are then deleted. We do not retain enquiry data indefinitely.

Cookies

This site uses a small set of cookies to remember your cookie preference and (if enabled) to understand how the site is used. See our cookies policy. You can accept or reject non-essential cookies from the cookie banner.

Third-party fonts

This site loads Google Fonts (Newsreader and Inter) from Google's servers. Google may set its own cookies and receive information such as your IP address. See Google's privacy policy for details.

Your rights

Under UK data-protection law you have rights to access, correct, or delete the personal information you have given us, and to withdraw consent. To exercise these rights, contact us through the enquiry form.

Children

This site is not intended for children. The casino content is for adults aged 18 and over, and we do not knowingly collect information from anyone under 18.

Contact

For privacy queries, use the enquiry form on this site.